Employees

In 2014, 232 new employees were hired, mainly accounting for the 9.1% increase in the workforce compared to 2013.

The fundamental elements underlying the Mediolanum Group's competitiveness include its commitment to developing employees with outstanding skills, the active engagement of personnel in processes relevant to them, and a particular focus on the internal communication system to promote a culture of dialogue and the free flow of information. The search for quality-oriented, flexible and highly motivated employees is carried out in complete compliance with the principles of respect and equality .

The Mediolanum Group recruits qualified personnel through a structured process that, following principles of fairness and impartiality, ensures the growth and renewal of skills within the company. Personnel selection is coordinated by the Recruitment and Selection Department, created in Spring 2014. The Department is responsible for finding and selecting new personnel, taking into account set budget limits, management requirements and the recruitment plan. The Recruitment and Selection Department has redeveloped and implemented selection processes for the Bank and for the Group's Italian subsidiaries.

Being competitive in the today's new environment requires the ability to engage with the market in new ways and to overcome all barriers, including within the organisation. In the Organisation Department, a study is under way that will lead to the implementation of the "Digital Workplace." This project is aimed at emphasising how information transparency is one of Mediolanum's values, as well as at increasing information sharing between different corporate levels and individuals by redefining the means of support for internal information flows.

The objectives of the Digital Workplace include: increasing the engagement and contribution of employees; improving the corporate climate and compliance, increasing responsiveness to the requirements of end customers and of the sales network; and being at the forefront in the use of technology to fully embrace smart working practices.

• Size and composition
• Employee benefits
• Mediolanum Corporate University - Employee Training
• Workplace safety

Workplace safety

"Safety" activities are conducted to ensure employee and workplace safety, in compliance with current laws, and specifically with the ‘Safety Act’ (Legislative Decree 81/2008), which replaced Law 626/94 and encompasses all safety regulations.

The Mediolanum Group’s Safety Project continued in 2014. It aims to reduce the risk of accidents at work to zero by promoting a culture of safety in the workplace and by taking preventive measures.

In 2014, a number of workplace safety initiatives were carried out to promote a culture of safety and actively involving Group personnel, as part of the workplace risk prevention and protection system.

Many specialised support activities took place during the year for the Prevention & Protection Service (PPS), which is overseen by the “employer’s safety officer” together with Prevention & Protection Service manager and representatives.
As of 31 December 2014, the PPS comprised 6 worker health and safety representatives (WHSR), 90 staff members trained and qualified to give first aid and 138 fire officers.

Moreover, in addition to the first aid kits provided at Group headquarters, 4 Semi-Automated External Defibrillators (AEDs) (Schiller’s FRED easy Online AEDs) are available at reception on the various Mediolanum premises. This year, 22 of the employees trained in first aid volunteered to attend the Basic Life Support Defibrillation (BLS-D) course, certifying them to use the defibrillators.

The Risk Assessment Document (no. 81/2008) is continually updated.
In accordance with the Organisation and Management Model (Modello Organizzativo di Gestione – MOG), 11 regular Safety Meetings were held, attended by the current Safety Team. Moreover, 11 Hazard Surveys were conducted, i.e. inspections of particular workplaces to detect any non-compliance and implement corrective actions.

Specific safety training courses for new Group hires were also carried out, including:
an online course for all employees; a course for managers (senior safety managers and supervisors); refresher courses for first-aid and fire officers.

In addition to the above-mentioned courses, mandatory under existing regulations, the Bank also organised an earthquake safety training program for all workplace safety personnel, although not required by the regulations. The course is periodically given to new emergency officers.
Additionally, the annual training course for workers' health and safety representatives was held in December 2014.

The Innova intranet portal, by which the Company communicates with its people, contains a Safety section with information on employee workplace safety, including: first aid procedures, evacuation plans and appropriate behaviour in case of an earthquake, the emergency phone number, industrial accident charts, workplace safety officers, and the location of first aid kits.
Moreover, the Bank continued its ongoing monitoring of the suitability of infrastructure and of the micro-climate.